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04 July 2013

FCA consults on distribution of retail investments: Referrals to discretionary investment managers and adviser complaints reporting (RDR)


The FCA is consulting on some aspects of how to apply rules from its Retail Distribution Review. Comments are requested by 4 October, 2013.

The FCA is publishing this CP in response to questions it has received on how to apply the Retail Distribution Review (RDR) rules. The regulator's proposals cover:

  • Payments to advisers for referrals to discretionary investment managers (DIMs), which are banned for new business under the RDR rules. The FCA makes it clear what happens when an adviser recommends that a client places additional money with the same DIM from whom the adviser receives payments following a pre-RDR referral.
  • Banning referral payments where an adviser firm does not provide personal recommendations to particular clients, but provides other services to them such as passing on information from the DIM.
  • A minor amendment to FCA rules requiring complaints against individual advisers to be reported to us, to match the policy intention. This means that complaints concerning all activities when acting as a retail investment adviser – such as advice on shares and derivatives as well as retail investment products – should be included.

Who is this CP aimed at?

Read this Consultation Paper if you are an adviser, discretionary investment manager or provider active in the retail investment market.

The proposals on referral payments may interest consumers and consumer bodies, as they will affect how firms interact with retail clients.  Clarifying complaints reporting will mean that consumers can be more confident that we will be aware if their adviser’s actions result in a complaint.

Comments are requested by 4 October, 2013. The FCA will consider the feedback and publish a Policy Statement by the end of the year.

Press release

Consultation Paper



© FCA - Financial Conduct Authority


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