On 6 October 2010, the European Commission published a consultation document on access to a basic payment account and invited the stakeholders to respond by 17 November 2010. This document is a summary of the contributions received.
The results of the public consultation will help the European Commission to assess the scope and the content of its envisaged policy action on ensuring access to a basic payment account throughout the European Union.
The objective of this consultation was to collect stakeholders’ views on the envisaged measures on access to a basic payment account in order to strengthen and deepen the Commission services’ understanding of the appropriate policy options in this field.
Stakeholders were invited to express their opinions and positions on the principle of a European harmonised framework aiming at guaranteeing the right for consumers to access to a basic payment account. Input was also welcome on the targeted aspects that this framework could regulate, namely the required characteristics of such an account, the principle of accessibility and its modalities of application including the cost of the account for the consumer, the need for general information on basic payment accounts and certain principles on monitoring and alternative dispute resolution.
© European Commission
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