06 July 2018

EIOPA seeks evidence on the use of Big Data

The European Insurance and Occupational Pensions Authority (EIOPA) launched a European Union-wide thematic review on Big Data as a follow-up to the European Supervisory Authorities' cross-sectorial review of the use of Big Data published in March this year.

The purpose of the thematic review is to gather empirical evidence on the use of Big Data by insurance undertakings and intermediaries along the whole insurance value chain, i.e. in pricing and underwriting, in product development, in claims management, as well as in sales and marketing. The review specifically focuses on the motor and health insurance markets. The review will analyse the potential benefits and risks arising from Big Data both for the industry and for consumers. In particular, it will assess new business models and data quality issues as well as impacts on financial inclusion and the fair treatment of consumers through consumer profiling techniques and more granular risk assessments. 

The thematic review will collect information on new types and sources of data as well as the increasingly sophisticated data analytics tools used by insurance undertakings and intermediaries. 

The thematic review will be conducted in close cooperation with the National Competent Authorities (NCAs) aiming at a coverage of at least 60 % of the motor and health insurance markets in each Member State. The quantitative and qualitative input will be collected from the insurance industry, consumer associations and NCAs. 

EIOPA will collect the data in the course of July and August this year and plans to publish the key findings in the first quarter of 2019.

Press release

Final report

© EIOPA