Insurance Europe contributed to the development of the best practices for insurers. Insurance Europe’s director general, Michaela Koller, said:
“The insurance industry welcomed the European Commission’s work to
facilitate a dialogue through roundtable meetings with consumers and
businesses that resulted in the set of insurer best practices, which
Insurance Europe endorses. The best practices very much reflect the
initiatives and actions that insurers throughout Europe have already
been taking — both individually and collectively — since the beginning
of the COVID-19 pandemic to reduce its impact on their clients. Europe’s
insurers will continue this dialogue with consumers, businesses and the
Commission in the weeks to come.”
The first roundtable took place on 28 May and the second on 29 June.
Both events had morning sessions that focussed on the banking sector and
afternoon sessions that focussed on the insurance sector. More
information on the best practices can be found here.
Insurance Europe
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