Putting consumers in control, by empowering them to decide who to share their data with, can deliver greater and better product functionalities and services to consumers, thereby favouring innovation that benefits consumers.
Consumer
use of connected products, from smart vacuum cleaners to connected
cars, generates immense amounts of data. Who can access this data and
what it can be used for has important implications. Access to the data,
or lack of it, can mean the difference between consumers having to pay
more at a car dealership or having the option to go for a third-party
repair venue on the corner that is potentially cheaper.
However, without the right protections
which need to be added to the Data Act, consumers risk becoming subject
to more complex, burdensome and unfair terms in contracts and pushed to
grant full access to data generated by some of their devices to
countless third parties for opaque purposes.
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