Firstly, the moniker promotes the idea of market
disruption driven by technology and secondly, there are a lot of
investors and funding providers out there who are looking to invest in
technology-led businesses rather than a traditional financial services
companies.
But are these new start-ups going to be the real threat to incumbent
financial institutions, or are the Silicon Valley behemoths now becoming
the real challengers?
There has been a lot of speculation in recent years that tech
companies like Amazon, Facebook, Apple and Google would be more of a
threat to incumbent financial services institutions than new fintech
challengers if they ever paid serious attention to offering financial
products.
Up until now, however, it could be argued that that the forays of the
so-called ‘big four’’ into finance have been rather conservative. For
example, in the US the Apple Card was launched, but this came as a
result of a partnership with an existing bank, Goldman Sachs. Similarly,
Google experimented with a banking and personal finance service known
as Plex but called time on it in October last year. Of course, Amazon
have Prime, which despite its revenue-generating success has been
restricted to its own products and services.
Meanwhile, Meta, Facebook’s parent, allows users to send money within
its family of apps but appears to have lost interest in cryptocurrency
and has been quiet since then.
While none of the ‘big four’ has yet sought to obtain a banking
licence in the US or elsewhere, this should not necessarily be a reason
for existing banks to relax, as the tech giants are now making plays in
the payments space. For example, Apple’s recent purchase of start-ups
Credit Kudos and Mobeewave has been seen as a way for iPhones to be used
as payment terminals.
In addition, Bloomberg has suggested that Apple is looking to reduce its reliance on outside financial services partners, with developments such as “payment
processing, risk assessment for lending, fraud analysis, credit checks
and additional customer-service functions such as the handling of
disputes.”
Meanwhile, Amazon has just unveiled Buy with Prime, where Prime
benefits (fast and free delivery, free returns and a seamless checkout)
will be applied to participating third-party merchants on
their own sites and apps.
After announcing Plex’s demise last year, Google recruited a
former PayPal executive to work on its financial services strategy. It
has been reported in Bloomberg that Google now wants Google Pay to
“become the connective tissue for the entire consumer finance industry”,
transforming from a mobile payments app to a comprehensive digital
wallet.
If the tech giants are looking to increase revenues from new business
lines, then financial services may well be a safer bet than autonomous
vehicles (another area they’re heavily rumoured to be investing in).
Their brands are some of the most valuable in the world and they have a
lot of cash to burn; not a bad starting point if they really put their
minds to it.