Ellen Moeller is the Head of Partnerships Europe, Middle East and Africa at Stripe
Coming out of the pandemic, the European Union faces an immediate
challenge – economic and social recovery. But in order for the European
economy to really prosper in the years ahead, we need to continue to
remove barriers for businesses so they can contribute to that recovery.
The reality today is that for many European small businesses, it is
still far too hard to access capital, set up a bank account and sell
across the EU and globally. Nine in ten SMEs are calling for lenders to
offer more digital services. Nearly half of businesses say it’s harder
now to trade internationally than 5 years ago. And only 7.5% of European
SMEs sell abroad – including in other EU countries.
What would happen if policy makers, banks and fintechs came together
to help fix that? Imagine a world where it would take less than a minute
for a small business to open a bank account, accept payments, get a
loan and file taxes. Think about the millions of hours it would save.
Time that business owners could spend on growing their businesses and
contributing to Europe’s economic recovery.
The European Union is well positioned to make this a reality. The EU
has some of the most developed banking systems in the world, a perfect
example of how regulation can be used to grow new markets. Financial
passporting has helped to make Europe a global leader in financial
technology. Fintechs with banking, e-money or payment licenses can now
passport to serve customers in 30 European countries. The EU can also
take credit for a lot of forward-thinking lawmaking in financial
services, including open banking under PSD2.
There is room to build on this and remove more of the barriers
holding businesses back. Let me give an example. As the economy is
becoming more digital, merchants expect their funds to be in their
accounts the moment they sell something. Today’s reality is that this
often takes much longer for cross-border payments, and even for some
types of domestic payments. It’s encouraging that the European
Commission is looking at how it can make these payments more instant,
working in partnerships with banks.
Instant Payments, open banking and the European Payments Initiative
hold out the promise of more efficient European payments. And longer
term, it’s positive European institutions consider the need for a
so-called ‘Digital Euro’. A digital currency created by central banks
but delivered in partnership with the private sector can help increase
choice for consumers and businesses.
At the same time, there are tensions that still need resolving,
including at a policy level. Open banking is designed to make it
possible to share banking data more easily and more securely. This
presents a huge opportunity for Europe if we get the fundamentals right:
common standards, clear ‘rules of the road’ and incentives for all
players in the chain to invest in new technology, including
banks. Software development underpins the online economy, and if banks
and fintechs work together, their partnerships will make selling online
easier for businesses of all sizes.
Partnership really is the key word here. It’s often claimed that
Europe’s highly successful fintech industry is here to eat the banks’
lunch. But this notion of a deep conflict in a zero-sum game is wrong.
Recent research found four out of five bankers say they are willing or
eager to engage with fintech companies. This is more and more becoming
the norm; BNL and Tink, Caixa Geral de Depósitos and Backbase and
Barclays and Flux. Collaboration, not competition, is the watchword of
the sector. Five years from now, it’s likely that banks and fintechs
will have moved closer to each other, taking the best from both worlds,
with banks looking a bit more like fintechs, and fintechs a bit more
like banks.
We’ve seen recently how closer partnerships can help European
businesses. Take what happened with Strong Customer Authentication, when
new rules were rolled out across Europe aiming to reduce fraud by
making online payments more secure. While this regulation was well
intended, it had the potential to make buying goods online much harder.
Estimates suggested European businesses stood to lose €57bn in economic
activity in the first 12 months, because the rules caused a lot of
stress and confusion for businesses.
But when it came to the crunch, banks, payments companies, merchants
and local regulators collaborated extremely closely. They have, so far,
managed to make buying online more secure while minimizing negative
impacts on consumers and small businesses.
This spirit of collaboration is exactly what is needed in the months
and years ahead, as the EU shifts its focus from fighting the pandemic
to economic recovery. From improving access to capital to making it
easier to sell across borders, the success of the economy depends on the
ability for financial services to meet the needs of businesses, which
are increasingly global and operate mainly online.
The financial ecosystem was not designed with today’s economy in
mind, and there is work to be done to make it easier for businesses to
get started, access funding and sell internationally. But policymakers,
banks and fintechs have shown how adaptable the sector can be in
reacting to the needs of the businesses they jointly serve. We now need
even closer cooperation and new partnerships to build the economic
infrastructure that accelerates Europe’s economic recovery.