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Consumer market scoreboards identify whether markets are working for consumers, track the integration of the retail Single Market and monitor national consumer conditions. It is the Commission’s main tool for identifying potentially underperforming sectors in the Single Market. In a second stage, the markets that appear to be underperforming are analysed in depth in order to gain a better insight into the problems and identify measures that can be taken to address them.
As a follow-up to the Scoreboard, the Commission has announced the launch of a market study on consumer credit.
A preliminary screening of the Scoreboard shows that the consumer credit sector ranks 21 out of 30 service markets. Moreover, within the consumer credit sector, only 9 out of 27 national markets are categorised as performing below average.