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A transaction account is an essential financial service that can serve as a gateway to other financial services such as savings, credit and insurance. However, nearly 40% of the world's adult population - about 2 billion people - still have no account with a bank or authorised non-bank servicer provider.
In addition to outlining principles to help countries advance financial inclusion, the report suggests possible key actions, including providing basic accounts at little or no cost, stepping up efforts to increase financial literacy, and leveraging large-volume payment programmes, such as government payments, by adopting electronic payment services. Financial inclusion efforts are beneficial not only for those who will become financially included, but also for the national payments infrastructure and, ultimately, the economy.
The seven guiding principles are:
The Committee on Payments and Market Infrastructures (CPMI) and the World Bank Group believe that the guidance developed in this report will be essential to helping central banks and other stakeholders achieve effective financial access and broader financial inclusion.