Update on GIAJ activities

01 March 2013

The General Insurance Association of Japan published an update of its major activities and industrial materials.

Major Activities of the GIAJ

• Enhancing the dissemination and understanding of general insurance
  • The GIAJ provides a variety of information about general insurance for enhancing consumers understanding through the website of the GIAJ, and by sending lectors to speech sessions.
• Responding to consultation, complaints and disputes
  • The GIAJ operates the Sonpo ADR center (General insurance Counselling and ADR Centre) to answer consumer inquires and carry out proceedings for complaint and dispute resolution from a neutral, fair standpoint as a designated dispute resolution organisation under the Insurance Business Law.
• Improving the quality of insurance business administration
  • The GIAJ makes use of its position as a third-party organisation to improve the quality of industry-wide business through advancing measures based on consumer opinions while establishing many other guidelines.
• Maintaining and improving the business environment of general insurance
  • The GIAJ plays key roles in industry-wide systems, such as earthquake insurance. It also carries out research and study, and issues various requests and proposals of the general insurance industry in order to maintain and improve the business environment.
• Preventing/reducing damage caused by accidents, disasters and crimes
  • The GIAJ makes efforts to reduce social losses by conducting educational activities and submitting proposals for traffic safety, and disaster and crime prevention.
• Education and Examinations for agents and solicitors
  • The GIAJ implements educational programs and the examination system in order to enhance the quality of insurance solicitation.
• Contribution to the Global Community
  • The GIAJ actively participates in the International Association of Insurance Supervisors' (IAIS) standard-setting activities as an observer, closely monitoring and advocating multilateral and regional trade discussions, enhancing exchanges and cooperation with overseas insurance markets, and holding international seminars with participants from the East Asian region such as the Insurance School (Non-Life) of Japan (ISJ).

GIAJ Activities: Further Information

Every year, the General Insurance Association of Japan (GIAJ) publishes "FACT BOOK" in Japanese and English. While the Japanese version gives further information in addition to statistical data, the English version mainly provides information on our member company's business results based on various statistical data.

Full information

GIAJ-Major Activities and Industrial Materials

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