Clear Path Analysis: Insurance Claims Management, Europe 2013

24 June 2013

In this second annual report, relevant managers discuss the growing challenges insurance companies currently face, as they seek profitability from their retail and business insurance propositions, whilst managing the onset of new regulation that will fundamentally change their policy-setting rules.

With a growth in both claims farming and smaller opportunistic false claims attempts, insurance companies are seeking to improve profitability by managing their claims processes more efficiently. Technological innovation is giving claims departments access to an array of tools to improve efficiency in handling claims, whilst increased regulation is driving companies to strive to meet new legislative demands, in a cost-effective manner.

‘Insurance Claims Management, Europe 2013’ will bring together insurance claims managers, chief information officers, operations directors and regulatory officers to discuss how new regulations and a need for increased efficiency is changing claims departments as well as looking at how insurers can successfully navigate through the maze of issues they are facing in the near future.

Key issues the report will address include:

• How recent developments in the industry that are shaking up claims management strategies, and how insurers are responding
• How governments and other specialist organisations are assisting insurance claims management processes
• The importance of integration and cooperation between all parties involved in the claims process
• The use of mobile claims reporting solutions and social media to improve the claims process
• Managing risk and avoiding fraud

Full information

© Clear Path Analysis