CEIOPS Insurance Mediation Protocol

28 April 2006

CEIOPS released its Insurance Mediation Protocol which provides a framework for the cooperation of Competent Authorities with regard to the implementation of the Insurance Mediation Directive and an analysis of comments received on ist consultation paper on Insurance Mediation. It sets out the agreement between Competent Authorities to cooperate and exchange information in order to ensure an efficient supervision of intermediaries and facilitate their single registration in the European Union.

The Protocol contains four parts and five annexes.
Part I sets out the general aims and principles for the cooperation between Competent Authorities regarding mainly the registration procedure, the supervision of professional requirements and professional secrecy.
Part II covers the registration and notification procedures, including the minimum information to be contained in the public registers and to be given in a notification for cross-border mediation services.
Part III provides details on the procedures of exchange of information and on going supervision of intermediaries.
Part IV covers some general matters regarding out-of-court settlements of complaints.

The annexes contain standardised forms for cross-border notification, a list of Competent Authorities for making and receiving notifications and a list of national bodies for out-of-court settlement of complaints.

Luxembourg Protocol
Analysis of Comments received
Annex I-A: Competent Authorties, CEIOPS Members and Observers
Annex I-B: Competent Authorities, Non-CEIOPS Members and Observers
Annex II-A: Notification form - FOE
Annex II-B: Notification form - FOS
Annex III-A: Public registers, CEIOPS Members and Observers
Annex III-B: Public registers, non-CEIOPS Members and Observers
Annex IV-A: Complaints/out of court settlements, CEIOPS Members and Observers
Annex IV-B: Complaints/out of court settlements, non-CEIOPS Members and Observers
Annex V: Joinder Agreement

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