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On one hand, blockchain has the potential to deliver key digital opportunities, reduce duplication of processes, increase process automation and efficiency, enhance customer experiences, and improve data quality. On the other hand, the adoption of blockchain may also trigger new risks to insurers, supervisors, and consumers. As blockchain technology is still evolving, several challenges are emerging, such as the complexity of the technology, energy consumption, data protection and privacy, cyber risk, integration with legacy infrastructures, or interoperability and standardisation between different blockchains.
Although the current regulatory and supervisory framework can be considered mostly effective to address emerging risks, specific issues should be considered, based on the evolution of the technology and its uses in business processes. It is important to ensure appropriate understanding by insurance undertakings and supervisors as well as proportionate governance policies and processes, to guarantee that all relevant risks are identified and properly managed.
EIOPA invites stakeholders to provide their views to this discussion paper by filling in the EU survey by 29 July. The feedback is welcome to all parts of discussion paper covering blockchain, smart contract and crypto assets use cases in insurance, related risks and benefits and regulatory barriers as well as possible European approach to blockchain and smart contracts in insurance. EIOPA will assess the feedback to better understand and address blockchain developments in the insurance sector as well as the risks and benefits related to them.